Section 1: Strategy

• Mindset: overcoming interview nerves
• Understanding the company's needs
• Delivering exceptional answers
• How to establish trust
• How to predict what questions will be asked
• Non-verbal communication
• De-risk yourself
• Game day guidance
• Conversation starters
• Asking questions
• End of interview
• Second / third round interviews
• Panel interviews
• How to put yourself in a league of your own
• Following up
• Considering offers
• Accepting offers
• References
• Rejecting offers
• Leveraging job offers
• Leaving your job
• Rejection
• Numerical, cognitive and personality tests
• Remote / online interviews
• Working with agency recruiters
• Green and red flags
• Interview assignments

Section 2: Handling problematic questions

• What should you do if you’re lacking experience?
• What should you do if you don’t know the answer to a question?
• Employment gaps
• Dropped out of college
• What do you do if you held multiple jobs over a short period of time?
• Overqualified
• Returning from self-employment
• Lack of education
• Age
• Relocating

Section 3: Guidelines & answer templates for the most common interview questions

• “Tell us about yourself?”
• “Walk me through your CV / Resume”
• “Why did you apply for this job?”
• “What is your understanding of this role?”
• "Describe your work style?”
• “Why do you want to work at this company?”
• “Why should we hire you?”
• “What are you looking for in a new position?”
• “What are your career goals?”
• “What is your greatest strength?”
• “What is your greatest weakness?”
• “Why did you leave your last job?” (Strategies included for being terminated and dealing with a bad reference)
• “Why are you looking for a new job?”
• “Where do you see yourself in 5 years?”
• "How do you handle stress and pressure?"
• “How do you prioritise your work?”
• “How do you prioritise emails?”
• “What are your interests outside of work?”

Section 4:  Behavioural / competency-based interview questions

• How to answer behavioural/competency-based questions

Guidelines and answer templates for the following behavioural/competency-based questions:

Adaptability

• “Tell me about a time when you were asked to do something you had never done
  before. How did you react? What did you learn?”
• “Describe an instance when you had to go above and beyond your regular duties to get the job done.”

Proactivity/Forward-Thinking/Innovative

• “Tell me about a time when you came up with an innovative new idea or strategy.”

Management and leadership

• "Can you describe a situation where you took the lead on a project? What was the outcome?"
• “Can you share an example of how you were able to motivate a coworker or your team?”

Problem Solving

• “Describe a situation when you faced a problem at work. How did you solve it?”
• “Walk me through the process of making a decision or judgement call.”

Communication

• “Describe a time when you had to persuade a coworker or manager.”

Customer Service

• “Tell me about a challenging client-facing situation and how you handled it.”

Conflict in the workplace (conflict management)

• “How do you handle conflict in the workplace?”

Decision Making

• “Tell me about the toughest decision you had to make in the last six months.”

Failure

• “What was your biggest failure?”

Time Management

• “Tell me about a time when you were not able to meet a time commitment or
  deadline.” / "Tell me about a time when you made a mistake, and what did you learn
  from it?"
• "Describe a time when you had to work under pressure. What was going on, and how did you get through it?"
• “Describe a time when you had to juggle several projects at the same time. How did you organise your time? What was the result?”

Team Work

• “Tell me about a time when you worked as part of a team to reach a specific objective.”

Ambiguity

• “Tell me about a time you faced ambiguity in your workplace."