Section 1: Strategy

• Mindset: Overcoming interview nerves
• Understanding the company's needs
• Delivering exceptional answers
• How to establish trust
• How to predict what questions will get asked
• Non-verbal communication
• De-risk yourself
• Game day guidance
• Conversation starters
• Asking questions
• End of interview
• How to put yourself in a league of your own
• Following up
• Considering offers
• Accepting offers
• References
• Rejecting offers
• Leveraging job offers
• Leaving your job
• Rejection
• Numerical, cognitive and personality tests
• Remote / online interviews
• Working with recruiters
• Green and red flags
• Important reminders

Section 2: Handling problematic questions

• What to do if you’re lacking experience?
• What to do if you don’t know the answer to a question?
• Talking about the elephant in the room
• Employment gaps
• Dropped out of college
• What to do if you held multiple jobs over a short period of time?
• Overqualified
• Returning from self-employment
• Lack of education
• Age
• Relocating

Section 3: Guidelines & answers for the most common interview questions

• “Tell us about yourself?”
• “Why did you apply for this job?”
• “What is your understanding of this role?”
• “Why do you want to work at this company?”
• “How will you add value to this company?”
• “Why should we hire you?”
• “What makes you unique?”
• “What’s your biggest strength?”
• “What’s your biggest weakness?”
• “Why did you leave your last job?”
• “Why are you looking for a new job now?”
• “Where do you see yourself in 5 years?”
• “What are your interests outside of work?”

Section 4: Competency / Behavioural Interview Questions

• How to answer competency-based questions
• Guidelines and sample answers for the following competency/behavioural-based questions:

Adaptability

• “Tell me about a time when you were asked to do something you had never done before. How did you react? What did you learn?”

Proactivity/Forward-Thinking/Innovative

• “Tell me about a time when you came up with an innovative new idea or strategy?”

Management and Leadership

• “Can you share an example of how you were able to motivate a coworker or your team?”

Problem Solving

• “Describe a situation when you faced a problem at work. How did you solve it?”

Communication

• “Describe a time when you had to persuade a coworker or manager?”

Customer Service

• “Tell me about a challenging client-facing situation and how you handled it?”

Conflict in the workplace (Conflict Management)

• “How do you handle conflict in the workplace?”

Decision Making

• “Tell me about the toughest decision you had to make in the last six months?”

Failure

• “What was your biggest failure?”

Time Management

• “Tell me about a time when you were not able to meet a time commitment or deadline?”

Team Work

• “Provide an example of a time you worked as part of a team to reach a specific objective?”